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Abstract

The unprecedented COVID-19 crisis has impacted many universities and academic libraries resulting in normal operations ceasing temporarily. Overall, academic libraries at the start of the COVID-19 pandemic immediately adjusted to the so-called new normal and accommodated disrupted work operations to operate successfully. This article discusses the procedures implemented, positive and negative reactions to these changes, and the challenges experienced at Alabama State University, Levi Watkins Learning Center, and other libraries. This article will also highlight implemented procedures carried out by other university libraries, including difficulties and successes that libraries experienced during peak periods of the COVID-19 pandemic. To conclude, academic libraries are challenged to adapt to new learning trends and the research needs of their campus communities to provide the best quality resources and services despite COVID-19.

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